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Elevating Player Satisfaction: The Science of Personalization and AI in iGaming

Player satisfaction is the delightful experience players encounter while interacting with an iGaming platform. It spans user interface design, game variety, and the personalized journey players embark on.

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How Marketing Automation Transforms iGaming Campaigns

From Data to Strategy: How Marketing Automation Transforms iGaming Campaigns

Welcome to the world of iGaming, where every click, spin, and bet generates a treasure trove of data. In this dynamic industry, marketing success hinges on the ability to turn this data into actionable insights and effective strategies.

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10 Key Elements Influencing Casino Players' Loyalty

In the realm of casino gaming, the loyalty of players to a particular brand throughout their journey is greatly influenced by several key factors. Understanding and recognizing these elements empowers casinos to develop effective strategies to cultivate loyalty and retain players.

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best igaming crm

The Best iGaming CRM for Unprecedented iGaming Success

An iGaming CRM plays a pivotal role in increasing player retention by enabling companies to create personalized player journeys. OptiKPI stands out as the best iGaming CRM solution due to its advanced features and tailored functionalities.

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customer segmentation and targeting in gaming

Mastering Customer Segmentation and Targeting: iGaming Success

In this comprehensive guide, we delve into the profound impact of customer segmentation and targeting in the iGaming industry, exploring how it can drive exponential growth and propel your brand to new heights.

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Mastering Multi-Channel Marketing in iGaming

OptiKPI helps iGaming businesses reach their target audience, engage players, and drive conversions with a multi-channel marketing platform.

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customer life time value

How to increase customer lifetime value in iGaming

How to increase customer lifetime value in iGaming: Top 5 key strategies. Learn how to attract and retain high-value customers, increase your revenue per customer, and ultimately grow your business with OptiKPI.

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OptiKPI: Meet our Talents (Episode #5)

Today, we're introducing you to Hari Gopalakrishnan, a Product Head at OptiKPI, who's been in the gaming industry for 18 years.

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Winning Marketing Campaigns for Your Online Gaming Site

Welcome campaigns for online gambling businesses have been shown to increase customer deposits by an average of 25%. In this article, we will explain what to expect from marketing campaigns, how to set them up and provide examples of successful campaigns from our clients.

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OptiKPI: Meet our Talents (Episode #4)

Neha Achari is an experienced marketing professional in the Gaming Industry with 9+ years of experience. She is a Retention Specialist at OptiKPI, and has handled teams of 20 enthusiasts.

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How to Prevent Online Gaming Frauds

In 2021, video gamers spent an average of eight hours and 27 minutes per week playing games. According to Limelight Networks, this represents a 14% increase over 2020. Online gaming revenue is expected to reach $175.10 billion by 2022.

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How Player Journey helps your Online Casino Business?

OptiKPIs Player Journey, a critical component of marketing automation software, can guide players toward specific goals, such as making the first deposit, trying a new game, or returning after a period of inactivity.

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Player Reactivation Journey - Bring your Players Back to Site

Player Journey empowers gaming operators to take control of their traffic flow and adjust it accordingly.

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OptiKPI: Meet our Talents (Episode #3)

Hi! Welcome OptiKPI: Meet our Talents. In this episode, we have Mr. Jobin Jose with us. He is our Senior Digital Marketing Specialist who’s been with us for the past 4+ years.

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3 Successful Strategies for Improving Your Deposit Rates

Online business has seen incredible growth over the past few years; a majority of the surge in gaming traffic came during the Covid-19 lockdowns!

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OptiKPI: Meet our Talents (Episode #2)

In this episode, we would like you to meet our Senior Architect, Mr. Gopal. He is our mastermind who builds OptiKPI behind the scene.

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What is a 3rd party provider? Why do we use them!?

Companies no longer need to be concerned with every element of the software. They used to require teams to construct tools, but now the debate is whether they should build it in-house or utilize a third-party service.

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4 best practices to optimize the conversion rate of first-time deposits

In the iGaming industry, first-time deposit (FTD) conversion is a popular customer acquisition metric. Operators can significantly increase their FTDs by reducing friction during the registration and deposit process.

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OptiKPI: Meet our Talents (Episode #1)

Hello Everyone! Welcome to OptiKPI’s blog “Meet Our Talents” (special edition). Since we have been quite busy with our technical end for so long, we have decided to take some time off to introduce our incredible team to you.

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3 best customer loyalty programs for gaming operators

The challenge for the casinos and online gaming sites in common is retaining customers. Only when an iGaming business manages to boost their retention and control the churn rate do they come up on top.

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Multi-Channel Marketing platform for online casino and gambling sites

We all know that even though the online gaming industry is booming like never before; the competition among the rivals is also at an all-time high.

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How to run a successful online casino business?

Starting an online gaming business is one thing, but successfully running the business is a big deal. In this article, you will learn the essential strategies that will help you avoid rookie mistakes in handling your online casino business.

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4 differences between customer acquisition and customer retention in Gaming

The gaming business revolves around the number of "active users"; the more, the merrier. Online gaming platforms rely their business on players, without whom failure is inevitable. So how do you find players for the game?

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OptiKPI: Journey Builder Feature

Player behavior can be defined as the features of players that cause them to behave in a certain way. In the upcoming sections, let us dive deep into player behavior.

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User Journey in Retention Strategies for Online Games

Throughout history, online games have encountered several obstacles. But, of course, the blocks have evolved as the world has progressed.

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How to boost customer loyalty for online casino

The online gambling sector has risen significantly over the last decade because of developments in technology and the widespread availability of high-speed Internet.

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How to increase daily active users on your online gaming platform?

Daily Active Users metric serves as a measure of product health. Depending on the activity you choose to measure, DAUs can give important information about how users engage with your gaming app or site.

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How to increase customer retention in your online casino or sport betting site?

Let us now find why customer retention is important in the online gaming sector. With hundreds of online casinos to choose from, the gambler is spoiled with choice.

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How to Promote Online Gaming Sites?

The gaming business constantly quests for advancements, and marketers must regularly adapt by fine-tuning their marketing strategies. Let's look at what promotions and marketing are and why it is essential to your gaming business.

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How segmentation works in OptiKPI

OptiKPI is the No.1 Gaming Marketing Automation Software in the market. With decades' experience in the industry, we help gaming brands take their business to the next level. Segmentation is one of the most significant assets in OptiKPI.

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4 Reliable Marketing Strategies for your Gaming Business

The gaming industry is booming! Technological advancements have paved the way for online games to reach almost everyone. The COVID19 pandemic might have been hazardous for most businesses worldwide but not for Gaming; actually, it had the exact opposite impact.

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Evolution in the online gaming industry

The shift to mobile technology has characterized the recent chapter of gaming, but although on-the-go gaming is well-suited to millennials' hectic lives, mobile gaming also has its drawbacks.

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Manual Marketing vs. Marketing Automation in Gaming Industry

Marketing is the make-or-break component to a gaming brand’s success. Even when developing a world-class game, success is not guaranteed without due marketing. Manual marketing and marketing automation are both similar and dissimilar.

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Digital Marketing for the Gaming Industry

Traditional marketing heavily relied on conventional media; there was a time when a high-definition TV transmission was referred to as "digital."

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5 Best Gaming Marketing Campaigns ever

Did all gaming platforms benefit? Of course not. With the surge in gaming participation, the competition between the gaming operators also took off to crazy heights.

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Use Case: how to double your FTD conversion rates?

OptiKPI is a marketing automation solution software that is exclusively built for gaming platforms like yours. With extensive experience in the Gaming Industry, we understand your challenges and needs very well.

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Best Player Onboarding Strategies for Smooth Conversions on Gaming Platforms

The gaming industry is an entirely different beast. In order to sustain in such a highly competitive vertical, one has to have their product and marketing designed to perfection.

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6 Ultra Effective Strategies for Referral Marketing

Referral marketing is one of the most effective ways to reach new audiences. This low-cost approach also brings in quality traffic, hence every gaming operator should include them in their marketing strategy.

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5 Effective Stages of Marketing Funnel for Gaming Operators.

A smart marketing funnel will help you track where your players are, how likely they are to engage in your games, and what you need to do to persuade them to convert.

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6 Highly Effective Call to Action Buttons for iGames

Call to Action Buttons are one of those elements that help you stand out from your competitors. OptiKPI enables you to completely take charge and deploy CTA’s in the most effective ways.

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A Complete Guide to Marketing your Mobile Game app

Why do gaming apps require a solid marketing strategy? The app stores are flooded with millions of mobile games every year.

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Featured in Gambling News

Our CEO Johnson Irudayaraj participated in an insightful interview with GamblingNews, to explain a little more about our unique offering and incredible technology.

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9 highly effective churn rate prevention strategies

Customer churn basically refers to the number or percentage of customers who stop paying for a service or product at a certain point in time.

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Bonuses in real-time: automated and based on player's behaviour

In order to build a loyal customer base, the gaming operators have taken upon the task to load their customers with coupons.

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Customer Data Platform

Big data is very useful in gaming for tracking trends, identifying issues, and enhancing game design. For gaming organisations, having a well-defined business intelligence and consumer analytics strategy is becoming increasingly important.

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SMS Marketing for Online Gaming

As you all know, SMS stands for Short Message Service. SMS marketing is sending out promotional campaigns in the form of text messages (SMS) for marketing purposes.

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What are the types of push notifications?

With OptiKPI you can send messages via all the types of push notifications under one roof, and moreover, you can fully automate the process to communicate with your users effectively.

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3 benefits for gaming operators by real-time marketing platforms

Real-time marketing has become an integral part of Gaming industry, do you know why?

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Real-time Marketing

OptiKPI helps you integrate the real-time marketing feature along with a fully customizable automation platform into your existing marketing model.

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Customer Segmentation for Gaming Operators

Grouping of your players into various units; small or large, based upon their behavior - commonalities and shared characteristics is called customer segmentation.

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How to succeed in the Online Gaming Industry?

The global online gaming industry is anticipated to grow at a CAGR of 11.9% during the 2020-2026. The growth of the market is attributed to the growing adoption of video games as a leisure activity among all age groups.

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What is the most efficient Email Marketing for Gaming industry?

Sending out commercial messages to a large group of people via email is considered as email marketing. Emails can be sent in various formats for promoting a product or service to all the potential and current customers.

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Send Push Notifications for Your Players

Being highly personalized & cost effective, push notifications are one of the best communication channels when it comes to grabbing the attention of customers. When leveraged effectively, it is the best performing asset.

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Player Journey

Player Journey is one of the most important parts of marketing for a gaming operator, it helps them to exploit their interactions with users more effectively.

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How Push Notifications help in Conversions

Conversion is a term that is used in the gaming industry as a scale for measuring the number of newly registered users who have made their 1st time deposits, i.e, when a new user deposits for the 1st time, he’s considered as a successful conversion.

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Bulk Messaging for Gaming industry

Bulk messaging helps business owners to converse with their target group, advertise the business, transmit crucial updates and build customer engagement.

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Push Notifications in Customer Engagement

Push notifications when used effectively will play a major role in customer engagement. With push, you can stay one click away from your customers at all times. Since push notifications are hard to ignore, you can develop strategies aiming at improving your engagement ratio.

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Push Notifications in Customer retention

Push notifications are extremely popular nowadays but are hardly put into action effectively and cost wisely. In OptiKPI we understand gaming operators and help them to leverage push notifications in the most effective way.

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OptiKPI: who we are and why we are?

OptiKPI is an automation platform that is exclusively set up for operating the marketing end of gaming promoters. The company was founded in May 2016 with a mission to provide uncompromised service to gaming platforms.

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7 best practices to optimise conversion rate of first time deposits.

Gaming operators are expected to allocate huge budgets on marketing campaigns for grabbing the attention of new players. Say, we have successfully acquired 1000 new players, but what good comes of it if the players acquired through such expensive campaigns fail to make deposits?

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Push Notifications for the Gaming Industry

Push notifications are instant messages that pop up at the top or bottom corner of a screen, they may appear differently depending on the users’ browser or mobile device.

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Marketing automation in Gaming Industry: why, how and what for?

One of the best automation tools is OptiKPI, it is exclusively designed for the gaming industry, combined with the power of AI and behavioural targeting, it can boost any gaming platforms performance within a short period of time.

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Online Gaming Marketing

The online gaming industry has seen an enormous increase in its traffic post Covid19. The need for adventure, entertainment and thrill within the comfort of one’s home has paved the way for a bright future in the gaming industry.

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How to acquire a New Player?

A gaming platform requires a great player acquisition strategy in order to cut the cost of onboarding new customers. The marketing needs to be focused on driving quality traffic towards your site or app.

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Taking advantage of player behaviour.

Player behaviour is the key element for a gaming operator's success, trying to decrypt the mystery of “why players do what they do'' is a million dollar question.

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