Customer Segmentation in gaming
Grouping of your players into various units; small or large, based upon their behavior - commonalities and shared characteristics is called customer segmentation.Read more
How to succeed in the Online Gaming Industry?
The global online gaming industry is anticipated to grow at a CAGR of 11.9% during the 2020-2026. The growth of the market is attributed to the growing adoption of video games as a leisure activity among all age groups.Read more
What is the most efficient Email Marketing for Gaming industry?
Sending out commercial messages to a large group of people via email is considered as email marketing. Emails can be sent in various formats for promoting a product or service to all the potential and current customers.Read more
Send Push Notifications for Your Players
Being highly personalized & cost effective, push notifications are one of the best communication channels when it comes to grabbing the attention of customers. When leveraged effectively, it is the best performing asset.Read more
Player Journey is one of the most important parts of marketing for a gaming operator, it helps them to exploit their interactions with users more effectively.Read more
How Push Notifications help in Conversions
Conversion is a term that is used in the gaming industry as a scale for measuring the number of newly registered users who have made their 1st time deposits, i.e, when a new user deposits for the 1st time, he’s considered as a successful conversion.Read more
Bulk Messaging for Gaming industry
Bulk messaging helps business owners to converse with their target group, advertise the business, transmit crucial updates and build customer engagement.Read more
Push Notifications in Customer Engagement
Push notifications when used effectively will play a major role in customer engagement. With push, you can stay one click away from your customers at all times. Since push notifications are hard to ignore, you can develop strategies aiming at improving your engagement ratio.Read more
Push Notifications in Customer retention
Push notifications are extremely popular nowadays but are hardly put into action effectively and cost wisely. In OptiKPI we understand gaming operators and help them to leverage push notifications in the most effective way.Read more
OptiKPI: who we are and why we are?
OptiKPI is an automation platform that is exclusively set up for operating the marketing end of gaming promoters. The company was founded in May 2016 with a mission to provide uncompromised service to gaming platforms.Read more
7 best practices to optimise conversion rate of first time deposits.
Gaming operators are expected to allocate huge budgets on marketing campaigns for grabbing the attention of new players. Say, we have successfully acquired 1000 new players, but what good comes of it if the players acquired through such expensive campaigns fail to make deposits?Read more
Push Notifications for the Gaming Industry
Push notifications are instant messages that pop up at the top or bottom corner of a screen, they may appear differently depending on the users’ browser or mobile device.Read more
Marketing automation in Gaming Industry: why, how and what for?
One of the best automation tools is OptiKPI, it is exclusively designed for the gaming industry, combined with the power of AI and behavioural targeting, it can boost any gaming platforms performance within a short period of time.Read more
Online Gaming Marketing
The online gaming industry has seen an enormous increase in its traffic post Covid19. The need for adventure, entertainment and thrill within the comfort of one’s home has paved the way for a bright future in the gaming industry.Read more
How to acquire a New Player?
A gaming platform requires a great player acquisition strategy in order to cut the cost of onboarding new customers. The marketing needs to be focused on driving quality traffic towards your site or app.Read more
Taking advantage of player behaviour.
Player behaviour is the key element for a gaming operator's success, trying to decrypt the mystery of “why players do what they do'' is a million dollar question.Read more
What are push notifications?
Push notifications are alerts that pop up at the corner of a screen, users receive the messages even when they are not active on the app/ site hence they are hard to ignore.Read more
What actually does marketing automation do?
Marketing automation is designed for marketing departments to effectively promote their product by automating repetitive manual tasks and easily reaching out to customers through multiple channels such as Emails, Push notifications, SMS etc.Read more
Yay! It’s a Big Win! or Automatic alerts case
Of course, it is very exciting to know playing online that Big Win just happened with someone on the platform. It gives good vibes and you feel that you can win as well!Read more
Player Registration: welcome your new users right off the bat
Identify newly registered players right off the bat & welcome them to your platform with the help of OptiKPI’s engine.Read more
User Login: the art of greeting players in real-time
We have perfected the art of greeting players in real-time with relevant promos & offers.Read more
Use Case: Player’s balance around 0
OptiKPI has the ability to improve your Online Gaming Platforms retention ratio like never before. Completely automate your marketing strategies and reach your players in real-time.Read more
Automated birthday greetings to your players
Make your player’s birthday more special than it already is by sending out a birthday wish at exactly at 5 pm along with an awesome gift, a special offer exclusivelyRead more
Use Case: Failed Deposit
When a user tries to deposit but fails to complete the transaction & drops off, OptiKPI picks it up in real-time and sends him/her a gentle Push reminder about their pending transactionRead more
A day in the life of a Customer Support Manager
The day of a Customer Support Manager usually begins with a hot cup of coffee, a list full of missions & a great pride in providing support to their Gaming clients, like an Avenger.Read more
Use Case: Real-time Bonus offers for players who are about to drop
OptiKPI will bring your churn ratio to rock bottom levels with its AI boosted automated marketing strategies! It taps into the power of targeting & delivers the most appropriate messages to your players at the right moment.Read more
Metric: Numbers don't lie!
OptiKPI brings tremendous value to Gaming firms by providing real numbers in real-time, with the help of Metrics you can track & boost your business performance where it needs the most.Read more
Bar Chart and Line Chart - Simple yet Powerful
Bar Charts help clarify trends & estimate key values at a single glance while Line charts help you to quickly tell the range, minimum / maximum or anomalies such as gaps or clusters easily.Read more
Funnel Chart: from sign up to loyalty
With the help of OptiKPI, Gaming firms can now use the analytical power of Funnel Charts to their advantage.Read more
Use Case: How OptiKPI helps you to engage players
Customer base with loyal players is the most valuable asset for any sort of business to thrive and for a Gaming business to really be profitable in the long run,Read more
How OptiKPI helps you to acquire new players
Manage your newly registered players right from the very first moment of sign up to first deposit, with OptiKPI you can fully automate this process!Read more
One time only. Single Send Action
OptiKPI uses Single Send Actions to send out only one Email / SMS / Push notification at a time, it is used mostly for testing purposes.Read more
Over and over again. Recurring Actions
Push Notifications / Emails / SMS campaigns can be automated in such a way that it is sent out repeatedly over and over again to your customers at a pre-specified time, this process is called Recurring Actions.Read more
Cards or Segments? That is the question. Chapter 2
Hi! Welcome back to OptiKPI, let’s dive back into the data pool & discuss more on how our segmentation process works.Read more
Cards or Segments? That is the question. Chapter 1
In OptiKPI we have 2 different, but similar features, called Cards and Segments that act as the backbone for all of your marketing activities.Read more
Types of Data in simple language. String, Boolean...
Data type is like a dialect through which a man & a computer can communicate about how a specific data is to be used..Read more
Fully automated Email Actions with OptiKPI.
Email marketing is a traditional way to be connected with your customers & with OptiKPI you can completely automate the process!Read more
OptiKPI. When do we use Push Notifications?
Push Notification is an automated message sent by your Gaming Platform powered by OptiKPI to your customers which appears in the notification bar even when your application is not open.Read more
OptiKPI. When do we use SMS campaigns?
You can use SMS Action powered by OptiKPI to deliver highly customised, relevant and REAL TIME messages to your players.Read more
Types of Actions in OptiKPI Engine
We use 3 types of Actions in OptiKPI, so you can reach your Players on different stages of their journey.Read more
Actions. Why do we need it?
OptiKPI is exclusively designed for boosting Online Gaming Platforms Marketing through the roof with precise automated Actions.Read more
OptiKPI Actions. What is it?
Actions are the real deal in OptiKPI for boosting a Gaming Platforms growth! In simple words, Action is a highly personalised marketing campaign that can target a unique segment of players in real time.Read more
Dolly the sheep. What is the "clone" feature?
Cloning sounds as a concept derived from futuristic movies but trust us, it’s a great feature in OptiKPI that really comes in handy and saves you a lot of time.Read more