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Push Notifications in Customer retention

Push notifications are extremely popular nowadays but are hardly put into action effectively and cost wisely. In OptiKPI we understand gaming operators and help them to leverage push notifications in the most effective way.

Customers are the most valuable asset for every company, including the online gaming industry. User engagement, customer satisfaction and retention at the right moment - are the key elements to success in any business, and it's no wonder why gaming operators strive their best to boost their retention ratio. Considering all the benefits that push notification provides for an application, it is vital how it is used.

Push notifications are extremely popular nowadays but are hardly put into action effectively and cost wisely. In OptiKPI we understand gaming operators and help them to leverage push notifications in the most effective way. Stay connected with your players 24/7 and deliver highly personalized automated messages in real-time.

Gaming Operators Growth
15%
increase in Unique Depositors
34%
Decrease in Churn
25%
Gross Gaming Revenue Uplift

For example: how can you retain players who are about to drop? Once the user is about to lose all his balance, OptiKPI automatically detects him, and sends a Push notification in real-time - “Sorry for your loss, but don’t worry, here is an exclusive bonus code just for you, deposit & win”. Personalised attention, delivered on time, will create a huge positive impact. Players will feel your support and hence stay with your platform.

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